Parents comments continued:

• The most valuable part of the visit was the plan I made for them going forward.

• If there were time-specific concerns about the baby’s weight loss, jaundice, how to wake the baby, breast-feeding concerns, or SIDS  prevention, moms would say I stayed focused in on that concern and followed through by reaching out to pediatric nurse practitioners/MDs, when the concern required extra attention.
• Mom/parents would say they felt cared for after my visit was completed. 
• At the end of the visit, I would reach out to various resources in the community, (Public Health nursing follow up, breast-feeding support groups, Lactation assistance), to make sure that mothers were connected up to supportive resources in the community.